Legal Documents · Last Updated 2026

Pokok Baju Terms and Conditions — Full Version

Please read these Terms and Conditions carefully before using the Pokok Baju platform. Everything related to accounts, payments, bonuses, and responsible gaming is clearly explained here.

Eligibility

Registration on Pokok Baju is open to users aged 18 and above only.

Payment Policy

All deposits and withdrawals are processed through secure, verified methods.

Bonus Terms

Each bonus offer has a specific wagering requirement, which is communicated transparently.

Security

Pokok Baju maintains the highest standards when it comes to data privacy and account security.

Last Updated: January 1, 2026 | Version 3.2

01 Introduction & Definitions

Pokok Baju (hereinafter referred to as the "Platform" or "we") is an online gaming service provider in Bangladesh. By using the Pokok Baju website or mobile app, you automatically agree to these Terms and Conditions.

This document uses certain specific terms, the definitions of which are provided below:

  • "Player" or "User": Any individual who holds a registered account on Pokok Baju.
  • "Account": The player's personal profile on the Pokok Baju platform.
  • "Wallet": The virtual balance linked to your account, which holds your deposits, winnings, and bonuses.
  • "Wagering Requirement": The total amount required to be wagered before a bonus can be withdrawn.
  • "KYC": Know Your Customer — the identity verification process.

Important: Pokok Baju's Terms and Conditions may be updated at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.

02 Account Registration

The following requirements must be met to open an account on Pokok Baju:

Age Restriction

Registration on Pokok Baju is strictly limited to individuals aged 18 and above. Registration by anyone under 18 is strictly prohibited. We may request a national ID or birth certificate at any time for age verification purposes.

One Account Per Person

Each individual may hold only one Pokok Baju account. Creating multiple accounts under the same person is strictly prohibited. If such activity is detected, all associated accounts will be suspended and balances may be forfeited.

Providing Accurate Information

During registration, you are required to provide accurate and complete information — including your full name, date of birth, phone number, and email address. Providing incorrect details may delay account verification or withdrawal processing.

Password Security

You are solely responsible for keeping your account password confidential. Pokok Baju will never ask for your password via email or SMS. Any such request should be treated as a fraud attempt.

Warning: Sharing or transferring your account to a third party is strictly prohibited.

03 Deposits & Withdrawals

Deposit Policy

Deposits on Pokok Baju can be made via bKash, Nagad, Rocket, or direct bank transfer. The minimum deposit amount is ৳200. Deposits are typically credited to your account within 5–15 minutes.

  • Deposits must be made using a payment account registered in your own name.
  • Deposits from payment accounts registered under a third party's name will not be accepted.
  • No additional charges on deposits.
  • For failed transactions, please contact support.

Withdrawal Policy

KYC verification must be completed before submitting a withdrawal request. The minimum withdrawal amount is ৳500. Most withdrawals are processed within 1–6 hours, with a maximum processing time of 24 hours.

  • Withdrawals will only be sent to the same payment method used for the original deposit.
  • The maximum daily withdrawal limit is ৳5,00,000.
  • Withdrawals may be temporarily held in cases of suspicious activity.

Please note: Wagering requirements must be met before any withdrawal from the bonus balance. Please refer to the Bonus Terms section for details.

04 Bonuses & Promotions

Pokok Baju regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that should be read carefully before claiming.

Welcome Bonus

New members receive a special Welcome Bonus on their first deposit. The wagering requirement for this bonus is 15 times the bonus amount. The Welcome Bonus can only be claimed once.

Daily Cashback

A cashback percentage is applied to your net daily losses. The wagering requirement on cashback amounts is 3x.

General Bonus Terms

  • Bonuses are generally valid for 7 days; any unused bonus will expire at the end of this period.
  • Multiple bonuses cannot be active at the same time.
  • Bonuses may only be used for legitimate gaming activity.
  • Pokok Baju reserves the right to modify or cancel any bonus offer at any time.
  • Accounts found attempting to obtain bonuses through fraudulent means will be suspended.

05 Gaming Rules

All games on Pokok Baju operate using third-party certified RNG (Random Number Generator) technology, meaning every outcome is entirely random and not predetermined.

  • If your connection drops during a game, the result will be saved on our servers.
  • Pokok Baju reserves the right to void any abnormal winnings resulting from a technical error.
  • Your game history is available at any time from your account dashboard.
  • In Live Casino games, the dealer's decision is considered final.
  • Sports Betting results are determined based on official announcements from the relevant sporting authority.

In any gaming dispute, Pokok Baju's server logs will be considered the final and definitive evidence.

06 Prohibited Activities

The following activities are strictly prohibited on the Pokok Baju platform. Violations may result in permanent account closure and forfeiture of any remaining balance:

  • Operating multiple accounts under the same person's name.
  • Attempting to manipulate the bonus system or engaging in bonus arbitrage.
  • Playing games using automated software, bots, or scripts.
  • Money laundering or suspicious financial transactions.
  • Fraudulent collusion or cooperation with other players.
  • Attempting to breach the platform's security systems or engaging in hacking.
  • Registering using a false identity or another person's details.
  • Impersonating a Pokok Baju employee or representative.

07 Account Suspension & Closure

Pokok Baju may temporarily or permanently suspend an account under the following circumstances:

  • Upon receipt of a complaint regarding a breach of the Terms & Conditions.
  • If KYC verification has not been completed or incorrect information has been provided.
  • Upon detection of suspicious financial activity.
  • As directed by legal or regulatory authorities.

You may request account closure at any time. Any valid balance will be refunded after proper verification.

08 Responsible Gaming

Pokok Baju places the highest importance on responsible gaming. We want every player to enjoy gaming in a healthy and enjoyable way.

  • Any player can set daily, weekly, or monthly deposit limits directly from their account settings.
  • The self-exclusion feature allows you to pause your account for a set period of time.
  • If you experience any gaming-related issues, reach out to our support team — we're here to help.

For more details, visit our Responsible Play View the page.

09 Privacy Policy

Pokok Baju is committed to protecting players' personal information. Your data is never sold or transferred to third parties. Information is used solely for platform operations and legal compliance.

For more details, visit our Privacy Policy Read the page.

10 Changes to Terms

Pokok Baju reserves the right to update these Terms & Conditions at any time. Players will be notified of significant changes via their registered email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The most current version of these Terms and Conditions is always available on this page. The date of the latest update is shown at the top of the page.

11 Dispute Resolution

For any disputes or complaints, please contact the Pokok Baju support team first. We typically review and respond to complaints within 48 hours. Our support team is available in Bengali and is committed to resolving issues fairly.

If a matter cannot be resolved through support, it may be referred to independent mediation. Pokok Baju's server logs and transaction records will serve as primary evidence in all dispute resolutions.

12 Contact Us

For any questions or concerns regarding our Terms & Conditions, please get in touch with us:

  • Email: support@pokokbaju.net
  • Live Chat: Click the chat icon in the bottom-right corner of the platform.
  • Support Hours: 24 hours, 7 days a week

Language Support: Pokok Baju's support team provides full service in Bengali. Getting help in your native language is your right.

Why Pokok Baju Is Trustworthy
Licensed Operator

Pokok Baju holds an international license. All operations are conducted under the oversight of the relevant regulatory authority.

SSL Encryption

Your personal information and financial transactions are protected with the highest standard of SSL encryption.

Transparent RTP

The Return to Player percentage for every game is publicly displayed. No hidden information.

Now that you know the rules, let's get started

Start a safe and enjoyable gaming experience by agreeing to Pokok Baju's Terms & Conditions.

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